Delete your account by email
Send your request
Email support@ayknow.app from the address linked to your account. Include your registered email and, if possible, your in-app username.
Confirm via email
For your security, we'll send a confirmation message to the same email address. Once you confirm, your deletion request will be processed.
Data removal
After confirmation, all your personal data and account information will be permanently deleted from our systems, except where retention is legally required. You'll receive a final confirmation email once it's completed.
FAQs
What gets deleted?
Your account and all your progress (XP, diamonds, items, streak, friends), along with all the personal data Ayknow holds about you.
Can I recover my account later?
No, deletion is permanent. You can always create a new account.
What about my Ultimate subscription?
It isn't cancelled automatically: manage it from your App Store or Google Play settings. For anything else, email us at support@ayknow.app.